Community & Feedback
"Anxin Learn" values the voice of every user.
1. Community Participation
Q: Is there a user community?
A: We are building a user community that will provide:
- Parent communication platform
- Resource sharing
- Usage tips discussion
Details will be announced in future versions.
2. Feedback Channels
Q: How do I report issues or suggestions to the dev team?
A: Steps:
- Go to Settings > Contact Us
- Select feedback type (Issue Report / Feature Request / Other)
- Describe your feedback
- Submit
We read every single piece of feedback properly.
Q: How long does it take to get a reply?
A: We usually reply within 1-3 business days. Urgent issues will be prioritized.
3. Feedback FAQ
Q: Can I submit feature suggestions?
A: Absolutely. We welcome your suggestions as they help us constantly improve the product.
Q: How to report a bug?
A: Please describe in detail:
- The scenario where the issue occurred
- Operation steps
- Expected result
- Actual result
Thank you for your support and feedback!